Consumer law

Consumer law is becoming more and more complex and the subject is getting more and more attention from the media and the legislature.

Consumer law areas

Plesner has a highly specialised team of talented employees who focus on consumer law, in-cluding the following areas:

• marketing law
• e-commerce
• distance selling and the Internet
• payment services
• privacy policy law
• the law pertaining to the sale of goods
• the Danish Act on Consumer Agreements

We are very experienced in finding solutions that both comply with legislation and take the commercial needs into consideration.

Our assistance

Our assistance in this area varies greatly. Some examples of our assistance to Danish and foreign businesses:

• advice on compliance
• complaints to the Danish Consumer Complaints Boards and the Danish Consumer Ombudsman
• litigation and dialogue with the relevant authorities in the area